SeeVoice Application: Video IVR

Customers can enjoy using an IVR-based service even better, if system prompts are visually presented by an animated character. With a talking avatar, IVR usage becomes a sort of multimedia entertainment, with its special attraction.

Avatar visualizes user interactions with the system in a most appealing way. Any person or personage can be chosen as a prototype for the avatar which is acting as a front-end company or service representative.

Avatar is animated by the voice prompts which are run according to user DTMF commands. During idle periods, avatar silently but expressively "lives" on the screen of mobile handset.